HELP & FAQs

What comes with authentication?

ALL of our products come with some form of authentication card titled the  "CERTIFICATE of Authenticity"  also called the "Certificato di autenticita". 

Products priced below $300.00 USD will include one Paper authentication card and include an ART number that starts with the letters "MV" found on the back of the card, or elsewhere on the product.   

Products priced at or above $300.00 USD will include two authentication cards:

  • One Paper authentication card with an ART number that starts with the letters "MV" found on the back of the card.
  • One Plastic authentication card with a Certilogo number that starts with the letters "CLG" found on the back of the card.

Product packaging

All of our products have an official Mint & Vault wax seal on the outside of the packaging to authenticate the product.      

 

Where do I find the ART number and how do I check it's authentic?

ALL products sold will include an ART number “MV” number that may be printed somewhere on the product packaging, but typically found on the back of the paper authentication card titled "CERTIFICATE of Authenticity" also called the "Certificato di autenticita".  

ART numbers will always start with the letters "MV" and be a total of 15 alpha numeric characters in length.

Example of an ART number: MVA1B-2C3D4-E5F6G

To authenticate an ART number simply navigate here to the Art Number Authenticator and enter it into our search box.

  

Where do I find the Certilogo code and how do I check it's authentic?

Only products priced at or above $300.00 USD will include a Certilogo code "CLG" code found on a Plastic authentication card titled the "CERTIFICATE of Authenticity"  also called the "Certificato di autenticita". 

Certilogo codes may also be found anywhere on the product or inside packaging (including the hang tag, inner label, etc) but they must always start with the letters "CLG" and will be followed by a 12 digit code.

Example of a Certilogo Code: CLG 000 000 000 000.

To authenticate a Certilogo code simply navigate to certilogo.com then click on "Authenticate Your Product" and follow the instructions. 

Alternatively, you can download the Certilogo app for your smartphone for free called "Certilogo Authenticator" for iOS and Android which lets you scan the Certilogo QR code located on the security hologram sticker or by entering the CLG number manually by selecting "Enter CLG Code".

  

What are the benefits of each type of authentication? 

ART Numbers "MV" numbers 

ART numbers starting with the letters "MV'" are authenticated only by Mint & Vault and are included with all of our products sold on our website to meet our minimum authentication standard. They also allow us to provide additional information to the consumer about the product.  

Certilogo "CLG" numbers

We include Certilogo with all of our products priced at or above $300.00 USD. We do this to add a second layer of product authentication and protection. We use the Certilogo system because it is a well established authentication system with a high level of counterfeit prevention and security used by many luxury brands in the retail industry. We feel by using this established and trusted system we can provide the consumer with added peace of mind when buying luxury goods directly from us or any authorized retailer. Certilogo also makes it easy for the consumer to buy and resale luxury goods on online marketplaces such as eBay, by allowing the seller to issue a Certilogo Seal of Authentication without having to compromise the CLG code. 

 

 

I am reselling my product in an online marketplace. What is a Certilogo Seal of Authentication and why do I need one?

The Certilogo Seal of Authentication is a digital image of your product and its CLG Code, created in The Authenticator using specific security protocols for online marketplaces.

Posting a Certilogo Seal with your listing photos makes your product more valuable to potential buyers because they can access The Authenticator and check your CLG Code for themselves—before they decide to buy.

To request a Certilogo Seal, you first need to authenticate your product on the Certilogo website. When you receive your "Authentic" response, swipe left on the menu at the bottom of the screen and press the button that asks if you are planning to sell your product in an online marketplace.